Tenants Guide to Renting Property
If you are currently seeking a property to rent, check out our current available properties on the property listings page. If you see a property that you would like to view, you can use the contact form on the specific properties’ detail page to arrange a viewing or make an enquiry, alternatively you can give us a call and we will be happy to assist you.
If you have a specific type of property in mind, we can take the details of your requirements and contact you should a suitable property become available. Alternatively you can register your requirements on our Tenant Registration page, and choose to be kept informed by email or by phone, as and when any suitable properties becomes available.
Once you have viewed a property and decide to proceed with the tenancy, we will negotiate the terms of the tenancy with the properties landlord. Once the terms of the tenancy have been agreed between yourself and the landlord, you will be required to pay a holding deposit in order to secure the property. When the holding deposit is received, we will remove the property from the market for you. We will then begin the referencing process.
References
Before commencing with the tenancy we will need to obtain satisfactory references from your employer and/or a previous or current landlord. There may also be instances when we require a personal reference or guarantor. We may also use the services of an independent referencing agency to obtain and evaluate these references. Personal & photographic identification is also required, such as a passport or driving license, as is proof of your current address (if applicable) in the form of a utility bill or bank statement in your name.
Students
Students who are not in full time employment may not be able to meet the income requirements necessary to satisfy the referencing check. In these cases there are two options in place to help students to secure a tenancy.
- Guarantor – students have the option to provide a UK based guarantor. The guarantor must be prepared to be referenced by us, and to sign a guarantor agreement prior to the commencement of your tenancy. For legal reasons guarantors must be based in the UK.
- Oversees Students – For oversees students it is not always possible to secure a UK based guarantor. In this instance you will be given the option to pay your rent quarterly or biannually in advance, as agreed with the landlord of the property you will be occupying.
- Students will also be required to provide proof of their student status, details of the institution they are attending, and the schedule of their course. The administration department of the college or university you are attending should be able to provide you with an enrollment letter containing all of the information required.
The Tenancy Agreement
Once the terms have been agreed by both parties, and satisfactory references received and approved, the tenancy documentation will be provided to you to review prior to being signed by you and your landlord.
Tenants Administration Fee
We ask that you pay this to cover the administration costs of preparing the tenancy documentation and the costs of processing the credit report and reference checks. You will always be made aware of all fees involved prior to agreeing the terms of your tenancy and paying the holding deposit.
Inventory & Schedule of Condition
Before the start of the tenancy, an inventory is prepared detailing the contents and condition of the property. You will be provided with a copy to keep, and so will the landlord.
Deposit & Rent
Prior to the commencement of the tenancy, we will require a security deposit and the first rental installment. The security deposit is usually equal to one month or six weeks rent. Your deposit will be protected under the Tenancy Deposit Protection Scheme (DPS), which is a protection scheme accredited by the Government.
As part of the Housing Act 2004 the Government has introduced tenancy deposit protection for all assured shorthold tenancies (ASTs) in England and Wales where a deposit is taken. From April 6th 2007, all deposits paid under an AST have had to be protected within 14 calendar days of receipt by the agent or landlord.
How the DPS Scheme works?
1. The tenant pays the landlord or letting agent their deposit.
2. The letting agent/landlord pays the money in to the DPS scheme within 14 days of receiving it.
3. Upon receipt of the deposit, the DPS provides confirmation and details of the protection scheme to the letting agent/landlord and the tenant.
4. When the tenancy comes to an end, the letting agent/landlord and tenant agree repayment of the deposit including any interest accrued, usually within 10 days.
5. In the case of any dispute, The DPS return any undisputed monies plus interest to the relevant party, but hold the disputed portion until the Alternative Dispute Resolution Service (ADR) or courts decide what is fair.
Please note that due to these regulations your deposit cannot be used in lieu of rental payments.
When can I move in?
Once the tenancy agreement has been signed and the deposit and first rental installment have cleared, the tenancy can proceed. You can now collect the keys to your new home. The move in date will usually be agreed prior to the tenant paying the holding deposit, we will then work to ensure that all of the relevant checks are processed and relevant payments received so that your tenancy can start on the date you have agreed.
Can I have pets in my new home?
Not without the prior written consent of your landlord.
What if I find any faults or repairs that need addressing?
If you find any problems with the property you are renting, you should contact us immediately. Once we have been informed of the faults we will instruct the landlord immediately, and await their instruction.
Can I decorate the property?
Not without the written consent of the landlord.
You must consult us prior to carrying out any changes to the property. We will then contact the landlord accordingly to obtain any permissions.
Do I have to pay for Council Tax & Utility Bills?
As a tenant you will usually be responsible for any utility bills for the supply of gas, electricity and water, to the property, as well as any council tax due. This is unless there is specific agreement in place regarding any of the above with the landlord of the property. You will also usually be responsible for the TV license at the property.
Do I need insurance as a tenant?
The landlord of the property is responsible for insuring the building and any furnishings that come with it. You will be responsible for insuring your own belongings and personal possessions stored within the property you rent.
Can I run a business from the property I rent?
No the property must be used solely for residential purposes, unless specifically agreed in advance, and confirmed in writing.
As a tenant, what am I responsible for?
As a tenant, you are responsible for:
- Payment of the rent, on the date and in the manner specified in your tenancy agreement.
- Payment of all utility bills and council tax due during the term of your tenancy.
- Reporting any damages of faults to the property and the fittings or furnishings within, as soon as is possible
- Taking general good care to maintain the property
- Respecting the needs of your neighbors and fellow tenants.
- Adhering to the terms set out in your tenancy agreement.